Terms and Conditions

Customs charges

Our warehouse is located in UK. And all products are sent from there. So at the end of the year (2020), the UK will leave the single market and customs union. While much remains undecided about the future trading relationship, it is clear that when the transition period ends, the cost, effort and time of moving goods between the EU and the UK will likely increase. All parcels crossing the new border between Britain and Ireland must clear customs and will be subject to customs duty and VAT, which are not included in the initial purchase price of your goods.

Delivery

AdultFantsy offers FREE Delivery to Irish addresses on all orders over €35 and all orders over £30 to UK addresses.
Delivery to Irish addresses on all orders under €35 is just €7.8
Delivery to UK addresses on all orders under £30 is £6.5.

How fast is delivery?

Our warehouse and shop is open 7 days a week. If you order before 4 p.m. (Monday to Friday) or 12 noon (Saturday), we aim to dispatch your order the same day. Orders are sent by Royal Post or An Post (Tracked), which generally takes 2 – 5 days.

Where do you deliver to?

We deliver only to addresses in Ireland and UK.

Will delivery be discreet?

Yes. Your privacy is of the utmost importance to us. We use plain packaging and the only return company name shown on our packages is BABA Traders.

Returns

You may exchange unused and unopened products within 30 days for a refund, exchange, for replacement items.

You should inspect the goods immediately upon receipt and you must notify us as soon as possible if the goods are faulty. Items must be tested for their functions and checked by hand before use intimately. Always turn on (and charge where appropriate) vibrating or other battery powered items to check their pre-programmed modes before intimate use. Even if you do not intend to use the item immediately please make sure that you have received the correct product and it is working correctly as soon as possible upon receiving the parcel. If you fail to notify us of a fault or problem with your order you will be deemed to have accepted the goods and that they are in a working condition.

For hygiene reasons Adultfantasy will under no circumstances accept returns of adult toys, bondage gear, creams, gels,  lubricants, massage oils or condoms if they have been opened and or used.

Unless the returned items are defective, you have to send them back to us at your own expense and you we will only issue a full refund if the items (including packaging and accessories) have not been significantly damaged.

How long will it take until I get my money back?

Your money will be returned within 30 days. In practice, it will be much quicker – usually within seven days of us receiving your returned product